Get involved

By getting involved, you will be able to:

• shape the services you use
• have your say on issues that matter to you and the community you live in 
• support other residents 
• meet your neighbours and community.  

We will always work with residents so they can take part in a way that is suitable for them. We can also provide additional support, if needed.

There are lots of different ways you can get involved and not all of them require you to attend meetings. We know it can be difficult to fit things into your life, so we strive to offer a range of options and you can offer as little or as much as you like.

Residents’ Assembly

The Residents' Assembly provides residents with the opportunity to have their say on strategic issues across the organisation. 

The Assembly brings residents together from lots of neighbourhoods and is attended by senior JRHT staff and members of the JRHT Board. 

The group receives regular updates and performance information, providing residents with the opportunity to scrutinise, challenge, and suggest new projects. 

The group meets 6 times a year and lasts approximately 2 hours. 

Resident Communications and Customer Service Group

This group meets to discuss communications that are sent to residents. It’s an opportunity to review documents and processes to make sure the information provided is clear and easy to understand.  

The group also works together to look at how improvements can be made to our customer service and the regular channels used to communicate with residents.  These channels include the Resident Electronic Newsletter, website, and social media channels. 

The group meets once a month for approximately 2 hours.   

Repairs Group

This group meets to work together on issues relating to repairs and to ensure homes are kept to a good standard. The group meets once a month for approximately 2 hours.  

Involved Residents Pool

Joining the Involved Residents Pool is a great way to get involved if you're not able to commit time as regularly. 

The Pool is an informal group of residents who work together on a variety of themed projects and issues.  

The group enables residents to comment on services and share views on what matters most to them and their neighbourhoods.

In many areas where we have homes, there's usually a local group or a residents' association. These groups often plan outings and community events, and they encourage others to join in. It's a wonderful opportunity to meet other residents and contribute your talents and efforts to improve your local area.

Here are some of the residents and community groups:

• Hartfield’s Resident’s Association, Hartlepool
• New Earswick Residents Forum, New Earswick, York
• Plaxton Court Residents Association, Scarborough
• Victoria Geldof Community Group, Huntington, York
• Derwenthorpe Residents' Association

If you are interested in getting involved in the housing sector, there are different sites and organisations that offer training for interested residents. They also run several conferences and events that encourage resident participation: 

• TPAS
• National Housing Federation
• Northern Housing Consortium

Most of our meetings happen in person, as this is what residents have told us they prefer. However, we will always do what we can to ensure that groups are as accessible as possible. This includes offering an online option with technical support and ensuring meeting spaces are suitable for everyone, even if they have a disability or additional support needs.

To find out more about getting involved or if you have any ideas or thoughts you’d like to share with us, we’d love to hear from you. Contact Lara Winters, Resident Involvement Officer at lara.winters@jrht.org.uk or 07976 971394.