Published date:
We are delighted to welcome Lauretta Rothery to the Joseph Rowntree Housing Trust (JRHT) as our new Director of Communities. Lauretta joins us from First Choice Homes Oldham, where she led key services such as housing allocations, tenancy management, and neighbourhood support as Head of Tenancy and Neighbourhood Services.
With over 25 years of experience in housing – including 10 years in senior leadership. Lauretta has a strong track record of improving services, delivering value for money, and empowering teams to deliver outstanding services to residents. Lauretta’s expertise includes:
- Housing and tenancy management
- Property allocations
- Income collection
- Access to services
- Customer feedback and complaint resolution
- Resident engagement and involvement
- Safeguarding
- Promoting secure and attractive neighbourhoods
- Extra care, sheltered housing, and independent living
- Communications
Lauretta is passionate about building strong and inclusive communities, which are at the heart of everything we do at JRHT. We are excited to see what positive changes she will bring.
Lauretta said “I am really looking forward to meeting everyone and discussing the great work that you and your teams deliver to our residents on a daily basis. Over the next 3 – 6 months I will be out and about meeting as many people as possible and visiting all our schemes and attending as many internal team meetings and residents' meetings as I can, as I am really interested in hearing from you and our resident's.”
We look forward to working with Lauretta to continue to improve the services and communities where residents live.
Image: Lauretta Rothery, Director of Communities