Make your digital device more accessible

If you're finding it hard to see, hear or use your tablet, smartphone or computer, there are ways to make it easier.

What are accessibility features?

Most smartphones, tablets and computers come with accessibility features that make them easier to use if you have sight, sound or mobility needs.

Accessibility features include:

  • making text bigger so it's easier to read 
  • changing the colours and contrast so the screen is clearer 
  • using your voice to control the device 
  • connecting the device with a hearing aid 
  • using a keyboard to navigate. 

There are also easy-use devices and gadgets available. Even if you don't have particular needs, you may still find some features make the experience of using a digital device better.

AbilityNet

AbilityNet are specialists in supporting people to get online and make technology more accessible. They have a number of resources that you can access for free.

Request Free IT Support at Home 

AbilityNet's friendly technology volunteers provide free digital support to older people and disabled people of any age, anywhere in the UK. 

Every volunteer is DBS-checked and can help with all sorts of digital challenges, from setting up new equipment, fixing technical issues, showing you how to stay connected to family, using online services and more.

You can request their support by visiting AbilityNet and using the online form or you can call their helpline on 0300 180 0028 during UK office hours.

My Computer My Way

AbilityNet have a library of guides offering step by step instructions on how to adapt your phone, computer or tablet to meet your needs dependent on your symptoms or conditions.

Contact us

If you want to have an informal chat about how to get the best out of your digital devices, you can get in touch with our Digital Inclusion Officer, Connor Lambert: connor.lambert@jrht.org.uk.

Or contact the Customer Access Team on 0800 5870211 and they will get our Digital Inclusion Officer to give you a call.