These terms of use (together with the documents referred to in it) tell you the terms of use on which you may make use of our website www.jrht.org.uk (the “Website”) and the JRHT resident portal (the “Portal”), a password protected area of the Website (together the “Site”), whether as a guest or a registered user. Use of our Site includes accessing, browsing, or registering to use our Site.
Please read these terms of use carefully before you start to use our Site, as these will apply to your use of our Site. We recommend that you print a copy of this for future reference.
By using our Site or registering to become a user of the Portal, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use our Site.
Other Applicable Terms
These terms of use refer to the following additional terms, which also apply to your use of our Site:
- Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Site. When using our Site, you must comply with this Acceptable Use Policy.
- Our Cookie Policy, which sets out information about the cookies on our Site.
Information About Us
The Site is operated by Joseph Rowntree Housing Trust (“We” and/or “JRHT”), a charitable housing association in England and Wales registered under the Co-operative and Community Benefit Societies Act 2014.
Our Community Benefit Society Registration number is 8209.
Our Registered Social Landlord number is 5079.
Our trading address is The Garth, White Rose Avenue, New Earswick, YORK, YO32 4TZ.
Changes to these Terms
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Changes to our Site
We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Site, or any content on it, will be free from errors or omissions.
Registrations and accounts
The use of certain parts of the Site is password protected. You may register an account and use the Portal by completing and submitting the account registration form on our Website. You must provide accurate and complete registration information and keep that information up to date at all times.
If you register an account with us, you will be asked to provide your email address and password. You must not use your account or email address for or in connection with the impersonation of any person.
It is your responsibility to keep your password secret and confidential and not disclose it to any other person and you must not allow any other person to use your account to access the Portal. You must notify us in writing immediately if you become aware of any unauthorised use of your account or any disclosure of your password.
In becoming a registered user to access the Portal, there is no obligation to take part in any activity and any information requested in addition to the core registration details will be given entirely at your discretion. We will always endeavour to ensure that any information requested is relevant and proportional to the activity it is being requested for.
Accessing our Site
Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Site.
You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate or available in other locations. We may limit the availability of our Site or any service or product described on our Site to any person or geographic area at any time. If you choose to access our Site from outside the United Kingdom, you do so at your own risk.
You agree that you will not, nor permit any third party to, adapt or modify our Site, or decompile, reverse engineer, disassemble or otherwise derive the source code of our Site.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights (“IPR”) in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Upon completion of the registration process to access the Portal, we grant to you a limited, non-exclusive, non-sublicensable, non-transferable, revocable licence to use the Website and Portal, and all IPR subsisting in the same, for non-commercial purposes only. You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.
You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
No Reliance on Information
The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.
Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.
Limitation of our Liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- accessing the links of any third party websites via our Site;
- use of, or inability to use, our Site; or
- use of or reliance on any content displayed on our Site.
If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
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any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Uploading Content to our Site
Whenever you make use of a feature that allows you to upload content to our Site, or to make contact with other users of our Site, you must comply with the content standards set out in our Acceptable Use Policy.
You promise that any such contribution does comply with those standards, and you will be liable to us and compensate us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of that promise.
Any content you upload to our Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next paragraph (Rights you licence).
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy, or if such content is defamatory.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Site.
We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
The views expressed by other users on our Site do not represent our views or values.
You are solely responsible for securing and backing up your content.
Rights you licence
When you upload or post content to our Site, you grant us a non-exclusive licence to us to use the content you post or upload.
Viruses
We do not guarantee that our Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
Linking to our Site
You may link to our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our Site must not be framed on any other Site.
Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy. If you wish to make any use of content on our Site other than that set out above, please contact web@jrf.org.uk.
Third Party Links and Resources in our Site
Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those Sites or resources.
Applicable Law
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Other important terms
You must not use our Site in violation of export laws, controls, regulations or sanction policies of the United States or any other country.
Each section of these terms of use operates separately. If any of these sections (or any part of any section) is found by any court or relevant authority to be unlawful or unenforceable, the other sections (or other parts of the section in question) shall not be affected and will remain enforceable. If any section of these terms of use is found to be unlawful or unenforceable but would be lawful and enforceable if some part of the section were deleted, the section in question shall apply with such deletion as may be necessary to make it lawful and enforceable.
These terms of use cannot be varied except by us. Nothing said by any employee or agent of us will be capable of varying these terms of use.
We may transfer our rights and obligations under these terms of use to another organisation. We will always notify you in writing if we have your contact details and we will ensure that the transfer will not affect your rights under this agreement.
Contact us
You may contact us by:
- email: information@jrht.org.uk;
- phone: 0800 587 0211; or
- post at: The Garth, White Rose Avenue, New Earswick, York, YO32 4TZ.
Thank you for visiting our Site.